Privacy Policy
Last updated: April 23, 2026
Who we are
Marquee LA ("we", "us") operates marquee-la.com and provides 4ft light-up marquee letter rental services in Los Angeles County, California.
What we collect
- Contact information you provide via quote form, phone, or email: name, phone, email, event date, event type, venue ZIP, event notes.
- Technical data automatically collected: IP address, browser type, referrer URL, UTM parameters, timestamp.
How we use it
- Respond to your rental quote request and complete the booking.
- Send delivery, setup, and pickup coordination messages.
- Invoice and accept payment.
- Improve our service (aggregate analytics only — individual data is not shared externally for marketing).
We do not sell your data
We never sell or rent personal information to third parties. Your contact info is used only for your event and internal business records.
Who we share data with
- Payment processors (Stripe, Zelle, Venmo) — only information required to process payment.
- Email infrastructure (our email provider) — for delivery of notifications and quotes.
- Legal authorities only when required by law.
Your rights (CCPA)
California residents have the right to request access, correction, or deletion of personal data we hold about them. Use the with "CCPA request" in the notes; we respond within 45 days.
Data retention
Customer records retained for 7 years for tax and legal purposes. Quote requests that don't convert to bookings are purged after 12 months.
Cookies
We use minimal essential cookies for form session handling and basic analytics. We do not use third-party advertising cookies.
Contact
Privacy questions: call (000) 000-0000 or use the with "Privacy" in the notes. Learn more about our business and terms of service.